The study claimed that hardforks create an erosion of trust and decrease consumer confidence in cryptocurrency's use as a medium of exchange.
source https://www.google.com/url?rct=j&sa=t&url=https://www.dashforcenews.com/study-hard-forks-hinder-mass-cryptocurrency-adoption/&ct=ga&cd=CAIyGmM2Nzk3ODA2ZWViNjVjODI6Y29tOmVuOlVT&usg=AFQjCNHtVjY0F-Jp1jnVk_ej0KLapOfrMA